1. Go to http://cms.psu.edu/.
2. Leave “Penn State Access Account” selected and click the Log On button.
3. On the WebAccess form, enter your Penn State Access Account userid (e.g., xyz123) and password, then click the Login button. (If you have not activated your Access Account yet, please visit a signature station to do so.)
4. When you are finished with an ANGEL session, select the Log Off link.

Please allow at least 1-4 business days from confirmation of enrollment to fully process your information. If you have any questions or concerns, please contact the World Campus.

Most courses will not open until the morning of the scheduled course start date. If you are unsure when your course start date is, please contact the World Campus.

There can be multiple reasons you are unable to see your courses listed when you log in to either ANGEL or the World Campus, including the following:
1. You are trying to access your courses before the scheduled course start date.
2. If you are logging in to ANGEL and don't see your course listed, it is possible that the course in question is not an ANGEL course. Try going to the World Campus Course Finder and logging in to see if your course is listed there.
3. If you are logging in to the World Campus Course Finder and don't see your course(s) listed, it is possible that the course in question is an ANGEL course. Try logging in to ANGEL to see if your course is listed there.
4. If you have just registered, it is possible that your information has not been fully processed. Please allow 1-4 business days for us to fully process your enrollment information. If you are still experiencing difficulties after trying some of the suggestions listed above, please contact the World Campus.

You can access a wealth of information by going to the ANGEL homepage and clicking on the "Help" link on the left side of the page. You will be taken to the ANGEL Help and Information Guide. Click on "Student Documentation" to view the tutorials.

You can view the current system requirements by going to the ANGEL homepage and clicking on the "Help" link. You will be taken to the ANGEL Help and Information Guide. Click on the "Recommended Browsers and Computers" link under the Technical Needs section. You can also diagnose your computer to see if it is optimized for ANGEL by clicking on the "Diagnosis Page to Test if Your Computer is Optimized for ANGEL" link.

Before uploading a file to an ANGEL message board, course mail, or drop box, you must first save and close the file. Also, note that the names of files uploaded in ANGEL should not contain any spaces or special characters such as #, $, %, &, etc. For instance, a file named "lesson1.doc" should upload fine, whereas a file named "lesson#1.doc" or "lesson 1.doc" would not. Please note that use of the underscore (e.g., lesson_1.doc) is acceptable. In many cases, files containing special characters in the filename will not upload at all or, if uploaded, may not be viewable by your instructor and/or classmates.

New World Campus students must first register with the University Libraries before being able to access any online reserve reading materials. The registration form can be found here. For more information on Libraries resources pertaining to World Campus students, please click here.

Most of the time, this is the result of the user not logging into the system correctly. If you are taking an ANGEL course, it is recommended that you always log in to ANGEL first. Do not bookmark or add your course page to your favorites list. If you must bookmark or add a page to your favorites, please use the ANGEL log-in page.

Unfortunately, if there are any problems with network connectivity or problems with a submission form after you've clicked the "Submit" button, your work is gone. For this reason we recommend that you type any lengthy answers to questions or message board postings in Microsoft Word (or similar document editor) first, save the document, and then cut and paste the answers into the online submission form. In this way, if a problem does occur with submission, you have a backup copy of your work. If you have any questions about this process, please feel free to contact the World Campus.

Many of the links in World Campus courses open in a new window, referred to as a pop-up window. If you have a pop-up blocker installed/enabled on your system (for example, both the Google Toolbar and Yahoo! Companion have built in pop-up blockers), you will not be able to access these links. While you are working in your course, disable the pop-up blocker. If you have any questions about finding and disabling a pop-up blocker, please contact the World Campus.